TERMS AND CONDITIONS
1. POINTLINK IT SOLUTIONS Services will provide a reasonable bandwidth according to Subscriber's allocated bandwidth.
2. Subscriber responsibilities to provide access and clearance to allow duly authorized POINTLINK IT SOLUTIONS Services personnel to enter and leave the Subscriber premises at reasonable hours or at such frequency as may be necessary, and subject to prior notice to the Subscriber, for the purpose of conducting installation and troubleshooting.
3. In case of service problem and troubleshoot, POINTLINK IT SOLUTIONS Services will provide technicians in the located area for repairs.
4. The newly installed router has a six (6) months warranty since the day of installation set-up and activation. POINTLINK IT SOLUTIONS Services is responsible to replace it but for factory defect only. Warranty is void if damaged by any misfortune or subscriber's fault. POINTLINK IT SOLUTIONS Services is not responsible for Fiber Optic Cable (FOC) wire installed after one week since the day of internet activation.
5. Billing shall commence one (1) day after activation of the service.
6. Subscriber shall pay on or before every due date of the month.
7. Subscribers are required to ask a reasonable promissory before due date if unable to pay to avoid disconnection.
8. In spite of promissory, POINTLINK IT SOLUTIONS Services may suspend service after one (2) weeks since due date if failed to pay the obligation bill.
9. I agree that POINTLINK IT SOLUTIONS reserves the right to retain ownership of the modem or router if the customer fails to pay their monthly bill obligations. Additionally, POINTLINK personnel may enter my premises to retrieve the modem or router in such cases.
10. The Subscriber may terminate his subscription in writing by giving one (1) month prior notice for cancellation and by fully settling all his outstanding obligations with POINTLINK IT SOLUTIONS INC.
11. This contract has no lock-in period.
12. POINTLINK IT SOLUTIONS Services reserves the right at its discretion to modify, delete or add to any of the terms and conditions of this Agreement at any time. It is the Subscriber's responsibility to regularly check any changes to these Terms and Conditions. The Subscriber's continued use of the Service after any such changes constitutes acceptance of the new Terms and Conditions.
13. The following documents shall, by this reference, form integral parts of the agreement between POINTLINK IT SOLUTIONS Services and t
